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Frequently asked questions.
Everything you need to know about how we work, what’s included, and what to expect. Can’t find your answer? Reach out and we’ll get back to you within one business day.
Company & relationship
Is eLead Solution part of myPractice Care?
Yes. eLead Solution is the sister brand of myPractice Care, built specifically to serve non-healthcare businesses. We share the same team leadership and growth methodology, applied outside the healthcare space that myPractice Care focuses on exclusively.
What size businesses do you work with?
We work with single-location, owner-operated businesses up through multi-location regional brands. Every engagement is scoped to the size and goals of your business — there’s no one-size-fits-all package.
What industries do you serve?
Any business outside healthcare — home services, legal, real estate, retail, restaurants, financial services, B2B, automotive, fitness, education, and more. See our full industries list.
Engagements & contracts
Do I have to sign a long-term contract?
No. We work on flexible, typically month-to-month engagements. We believe in earning your business through results, not locking you into a contract you can’t leave.
Can I start with just one service, or do I need the full program?
Either. You can start with a single service like website design or SEO, and add other services as you’re ready — or go straight into the full 360° Growth Program if you want everything managed together from day one.
How do I get started?
Start with a free growth audit. We’ll review your current website, search presence, and lead flow, then walk you through exactly where the opportunities are — no obligation.
Who will I actually work with day-to-day?
You’re assigned a dedicated strategist who owns your account and coordinates our specialist teams — you’re never left guessing who to contact.
What to expect
How long until I see results?
Paid advertising and lead automation typically show measurable movement within the first 30-60 days. SEO and organic growth are longer-term investments, generally building meaningful traction over 3-6 months.
Do you guarantee specific results?
We don’t make guarantees no one can ethically make — like a specific search ranking. What we do guarantee is the work, the strategy, and complete transparency in reporting, so you always know exactly what’s happening and why.
How will I know if it's working?
You get a live reporting dashboard plus a monthly strategist review call, tied to real outcomes — leads, calls, bookings, and revenue — not vanity metrics.
Budgets & billing
How much does this cost?
Pricing depends on your industry, market, and which services you need. During your free growth audit, we’ll give you a clear, specific proposal based on your goals — never a generic rate card.
Do you mark up advertising spend?
No. Your ad budget is passed through directly to Google, Meta, and other platforms. Our management fee is separate and fully disclosed upfront.
Are there setup fees?
Some services (like a full website build or CRM implementation) include a one-time setup investment, which we’ll always outline clearly before you commit to anything.
Let's talk it through
Reach out directly and we’ll answer honestly — no scripted sales pitch.